You’ve Got Something In Your Teeth

Who would tell you if they had spinach in your teeth?  The rude reality is that all of us will get something stuck between our teeth. Maybe a flake of pepper or possibly some green spinach.  Most people do not want to embarrass you so they let you keep talking with spinach plastered to your [...]

How to Build Trust

We’ve all blown it. Maybe we got cold feet on a commitment, ran to our cave in fearful isolation, or forgot to follow through on our word. If you want outrageous success in business, leadership, or your most intimate personal relationships, you have to build trust and maintain a trusting relationship. Trust is the software [...]

How’s Your Balanceability? Stage 2

A few weeks back, I wrote about balanceability–the ability to balance your life–and I introduced you to Erik Erikson, the father of balance research. Erikson devised the 8 stages of psychosocial balance.  The first stage is trust versus mistrust.  The second stage is autonomy versus shame and doubt. Erikson taught that this crisis stage happens [...]

How’s Your Balanceability?

Balanceability is a word I coined that means the ability to balance your life.  Erik Erikson, the father of balance research, identified 8 stages of psychosocial balance. Each stage represents an internal conflict–a crisis–that people experience as they grow, with positive and negative turning points. According to Erikson, in order to live a healthy life, [...]

Your Customer’s 4 Basic Needs

Pause and ask yourself, “What leader has the most positive influence on my daily life?” Now list four words that best describe what this person contributes to your life.